Our belief in our helmets extends beyond words to action. With our Custom Guarantee, we're inviting you to experience a revolution in personal safety, merging advanced protection, comfort, and a perfect fit.
Test your new helmet that was customized to your exact measurements in the most rigorous conditions. Push the boundaries and ride hard. If within 90 days, you don't agree that our helmet is the best fitting you've ever experienced, we'll give you a full refund (or product swap).
We do ask all customers to go on at least five rides with their new helmet before starting a return or exchange so that your head has enough time to adjust to KAV's unique feel + support!
For any questions, please reach out to firstname.lastname@example.org
TERMS & CONDITIONS
General Return Information
For us to process any returns and subsequent refunds please ensure your item reaches us within 14 days of us providing you with a Returns Number. Please note we cannot accept responsibility for items lost in transit so we advise using a recorded method and may request proof of delivery. Refunds may take up to 28 days to process but we will always endeavor to process them as quickly as possible.